RETURN
At deep clinic , customer satisfaction is our top priority. We strive to provide high-quality products and a smooth shopping experience. Please read our Return & Replacement Policy carefully before making a purchase. Here’s is when you can get replacement:
1. Wrong Item: If we sent you wrong product
2. Damaged Item: If your product is damaged and defective when it arrives.
*We do not provide refund once the order is placed which include prepaid and partial paid orders*
How to request Replacement
To get Replacement follow these steps:
1.Contact Us:Reach out to us within 3 days of receiving your order. You contact us via:
-WhatsApp:+91 9511249132
Email: deepclinic.contact@gmail.com
Provide Order Details: Include the following details in your email or message.
-Your Order Number
-Description of the issue(Wrong item, Damaged,etc.)
-Photos of the product and packaging showing the problem
Replacement Process
1. Review: Our Customer Service team will review your request.
2. Approval:if Approved, replacement will be shipped at no additional cost if the issue is from our side
3. Return the product:In some cases we may ask you to return the damaged or incorrect item. if so we’ll arrange for return.
Important Notes
You must request replacement within 3 days of receiving the product.
The product must be unused, in same condition as when you received it.
CANCELLATION
*D Nicol Spray reserve the right to change or update above policy at any time by placing a notice on the website. Such changes or updated shall be effective immediately upon posting to the website.
In case of a technical glitch while placing the order, D Nicol Spray reserves all rights in its sole discretion to cancel or reject an order.
D Nicol Spray deserves all rights to reject any orders placed without assigning any reason.